Blade 3 seems to have only 16 GB of RAM than 32

Mixtile Blade 3 (Mixtile Cluster Box)
#1

I’ve just found out that the Blade 3 nodes I’m using in my Cluster Box only has 16 GB of usable RAM, whereas I had ordered them with 32 GB:

root@blade3:/# free -t
               total        used        free      shared  buff/cache   available
Mem:        16330604      649712    15424416        2404      417924    15680892
Swap:              0           0           0
Total:      16330604      649712    15424416

Why? I’ve now got the Debian Bookworm distro you supply for use in a Blade 3 with Cluster Box.

#2

It appears there may have been an issue with your order for the 32 GB Blade 3. Please contact us at support@mixtile.com with your order number and any relevant details so our team can assist you promptly.

#3

I backed your crowdsupply campaign back in '22. Order #148245. By then you only had the 16 GB version available, but as completion took much longer than expected, I asked your sales rep to send me the the 32 GB version instead.