Any way to recover after botched firmware update?

Hello, I have the cluster box and I tried to flash the latest firmware. I took the one here:

I ran the update through the web and now it turns off but nothing comes up. Is there a way to fix it?

Hello heiku, assuming you are using the new version control board of the Cluster Box (the new board is equipped with an OcuLink port), please verify if you can restore the Cluster Box by following the instructions below.

If you do not have the new control board of the Cluster Box, please contact us and we will send a new one to you.

My control board does not have the Oculink port. How should I contact you to arrange for a new control board?

Please provide your address and phone number to this email: We will arrange to ship the new controller board to you.