Z-wave frequency


#1

Hello Everybody!
I am searching for a new smart home hub, thats how I became aware of mixtile. So far it looks really promising 2 me. But as z-wave uses different frequencies, I am a little concerned wether it works in Europe or not. And this statement

makes it even worse :wink:
Currently, the only place I found mixtile for sale, is indiegogo. AFAIK Indiegogo is located in the US. Does that mean that, if I order a mixtile from indiegogo, I will receive a version with the US z-wave frequency?
Sorry if this question sounds kinda silly, but it is important for me tho know :wink:
Thanks!
G.


#2

I just do not like Indiegogo at all so I do not know if you can choose an option when you order a hub.
If I’m correct there is a “CEPT” hub available for most European countries.
I also do not remember where to find the list where you can check wich version you need for your country.


#3

I saw there is an european version, I am just not sure wether I will receive it when ordering on Indiegogo. But as it is the only available source I found, it looks like I have to take this risk. Where did you get yours?


#4

I do not have one yet for multtiple personal reasons, one of them is Indiegogo.
But I expect they will send hub with EU frequency and plug.


#5

I hope so :slight_smile: Thank you!


#6

Hi GeKo,

We have the US, EU, and AU frequencies. After you purchased the hub, we will send you an email to confirm which version you want.

Bac

Mixtile Team


#7

Thanks Bac! I ordered yesterday, so I am looking forward receiving the email.